The Client:

Headlam Group is the UK’s leading floorcoverings distributor, operating an extensive network of distribution centres, trade counters, and specialised businesses nationwide. They supply an unrivalled portfolio of residential and commercial flooring products to thousands of trade customers, retailers, and contractors.

The Challenge:

As a traditional, non-tech wholesale and distribution business transitioning through a major structural modernisation programme, Headlam faced critical digital infrastructure hurdles. The incoming Chief Information Officer was tasked with replacing legacy IT systems that were no longer fit for purpose, all while maintaining continuity across a complex, high-volume national supply chain and distribution network.

The Solution:

Gillespie Manners targeted senior technology leaders who brought deep sector experience from complex logistics and distribution environments. We conducted a targeted search across enterprises operating high-volume supply chains, identifying CIOs who understood how to execute enterprise-scale digital transformation without disrupting day-to-day fulfilment operations.

The Outcome:

The appointment of the new CIO provided Headlam with the technological vision required to modernise its national distribution framework. The resulting tech strategy unlocked enhanced data visibility, optimised inventory routing, and a frictionless digital ordering experience for trade customers across the UK.